The Loan Officer III is responsible for soliciting, negotiating, underwriting, and coordinating the closing of complex consumer, residential, equipment, SBA, commercial building, and business loans in compliance with the Bank’s lending policies and procedures. The position uses professional, independent judgment and discretion to develop business checking and deposit relationships with customers, as well as to promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position requires working with Bank and customer confidential information on a daily basis. The position also assists in attaining established Bank, region and branch goals through active participation in sales management and officer call programs. The position is expected to provide leadership, training and support to less experienced loan officers and other staff members. The incumbent occasionally performs managerial duties in the absence of the Branch or Region Manager. The position requires regularly driving a motorized vehicle to various Bank locations and other job related functions.
To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position:
1. While working with confidential Bank and customer information, use independent judgment and discretion to engage in business development activities and solicitation of new business. To that end, actively participate in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
2. While working with confidential Bank and customer information, use independent judgment and discretion to Interview prospective applicants and request specified information related to loan or credit application. To that end, correspond with or re-interview applicants to resolve questions regarding application information.
3. While working with confidential Bank and customer information, use independent judgment and discretion to perform pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
4. While working with confidential Bank and customer information, gather and analyze all information necessary to present a financing request to Senior Management or Loan Committee for approval. To that end, use independent judgment and discretion to meet with existing or potential customers, visit loan sites, negotiate loan terms and conditions, and approve loans within established lending limits or, alternatively, refer and recommend their acceptance to the Chief Credit Officer or Loan Committee.
5. While working with confidential Bank and customer information, coordinate processing of approved loans. To that end, use independent judgment and discretion to ensure that loans are processed according to relevant agreements and customer needs, and that loans conform to Bank lending policies; obtain sufficient information and/or documentation from customers; solves problem relative to processing and servicing of loans within his or her portfolio; approve loan disbursements in accordance with relevant agreements.
6. While working with confidential Bank and customer information, ensure that credit inquires and UCC filings are researched to determine credit worthiness and to ensure that the achievement of appropriate collateral positioning.
7. Ensure that certification or deletion of collateral is made by the appropriate personnel.
8. While working with confidential Bank and customer information, negotiate, underwrite and process renewals of credit facilities.
9. While working with confidential Bank and customer information, approve loan payments, draws from lines of credit, and fund transfers within specified limits.
10. While working with confidential Bank and customer information, authorize letters of commitment, engagement, auction and decline.
11. Reinforce the application of superior customer service through his or her own personal example along with appropriate follow-through with involved customers and employees.
12. While working with confidential Bank and customer information, verify funds with mortgage companies and contractors.
13. Develop and maintain knowledge of financial industry, economy, market conditions, rates, vendors and competition.
14. Represents the Bank in various community, civic and community reinvestment functions to further enhance the Bank’s image and develop additional business. To that end, use independent judgment and discretion to assist the Bank in establishing and maintaining market position in the financing arena.
15. While working with confidential Bank and customer information, review NSF and overdraft reports for customers assigned within his or her portfolio. To that end, approve or decline such exceptions within established lending limits.
16. While working with confidential Bank and customer information, provide deposit and loan-account ratings.
17. Cross-sell the Bank’s other products and services, referring customers to appropriate staff as indicated.
18. While working with confidential Bank and customer information, use independent judgment and discretion to update and correspond with legal counsel and collectors on workouts, bankruptcies and charge-offs to ensure all possible precautionary actions or measures are taken.
19. While working with confidential Bank and customer information, assist in meeting annual deposit and loan growth goals assigned by Senior Management. To that end, participate in various internal committees assigned by Senior Management.
20. Provide leadership and training to less experienced loan officers and other staff members.
21. While working with confidential Bank and customer information, assist Senior Management with developing, analyzing and finalizing complex loan agreements with representatives of large businesses.
22. While working with confidential Bank and customer information, advise and assist the Branch or Regional Manager in performing personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervise the daily activities of branch and courier staff including, but not limited to, effectively delegating assignments, developing work schedules, and providing necessary training.
23. Works with Bank and customer confidential information while performing the essential duties enumerated above.
24. Routinely drives a motorized vehicle to various Bank locations and other job related functions.
25. Able to work in a constant state of alertness and in a safe manner.
This job description and the enumerated Essential Duties are intended to provide general guidelines for job expectations and the employee’s ability to perform the position described. This is not intended to be an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by the incumbent’s supervisor as deemed appropriate.
The position of Loan Officer III is responsible for the supervision of employees. The incumbent in this position performs managerial duties and carries out supervisory responsibilities in accordance with the Bank's policies and applicable laws, ensuring adherence to Equal Employment Opportunity (EEO) guidelines. Performs personnel actions, including performance appraisals and disciplinary actions, including discharges; interviews and selects candidates for employment; and supervises the daily activities of the department including, but not limited to, effectively delegating assignments, developing work schedules, and providing necessary training. Shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type; builds a diverse workforce; and supports affirmative action.
ENVIRONMENT AND PHYSICAL ACTIVITY
The incumbent will spend most of the time performing this position in a professional office-type setting. The incumbent may drive a personally owned vehicle, which may expose him or her to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc.
The incumbent in the course of performing this position spends time writing, keyboarding, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanner and image systems, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as needed and/or directed.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The incumbent in this position must be able to read and understand documents, instruments, and highly technical reports; perform detailed work; and problem solve. The incumbent must also display proficiency in analytical reasoning, math, language, customer contact, presentations skills, and verbal and written communication. The incumbent must be able to effectively manage stressful situations, deadlines, multiple concurrent tasks, and constant interruptions. Incumbent must be able to work in a constant state of alertness and concentrate for long periods of time.
This position is designated as a safety sensitive position because it requires the regular handling of highly sensitive and confidential Bank and customer information and operating a motor vehicle on a routine basis. Performing this job in a discreet and professional manner requires alertness at all times. Any lapse of attention could have a significant financial impact on the Bank and its customers, or on others while operating a motor vehicle.
• Advanced experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas.
• Advanced experience, knowledge and training in all lending activities and terminology; commercial, construction, real estate and consumer loan processing; related state and federal lending and compliance regulations; and other Bank lending policies.
• Advanced marketing and business development skills with customers.
• Basic knowledge of branch operation procedures, Bank products and services.
• Ability to lead less experienced loan officers and other staff members as assigned.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Excellent organizational and time management skills, with the ability to provide leadership, supervision and training for small groups of employees (typically no more than 3) using positive supervisory techniques to ensure maximum productivity; and demonstrated ability in organization and delegation skills.
• Basic knowledge of human resource and labor and employment laws and policies.
• Basic skills in computer terminal and personal computer operation, host computer system, word processing, spreadsheet and specialty software programs.
• Intermediate typing skills to meet production needs of the position.
• Advanced math skills, including but not limited to the following: ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including drafting and interpreting bar graphs.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others; train personnel; write reports, correspondence and procedures; and speak clearly to customers and employees.
• Thorough understanding of management procedures; ability to plan department or Bank activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize functions necessary to accomplish department or Bank activities; effectively staff (select, train and develop employees); direct employees toward desired objectives (delegate, motivate and resolve problems); and control the function (develop performance standards, measure results, take corrective action and reward employees as appropriate).
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Ability to work with no supervision while performing duties.
• A current, non-suspended driver’s license and a vehicle with appropriate insurance coverage as governed by Bank policy are required to drive in the course of performing assigned duties and responsibilities, as well as the ability and willingness to travel between Bank and branch locations, during the day, overnight, and in and out of state as required.
The Bank reserves the right to change this job description at any time according to business needs. This document does not represent a contract of employment and is not meant to alter the at-will status of employee’s employment in any way. Chambers Bancshares, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, at any time, with or without notice, as it may deem appropriate.
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
• Bachelor’s degree (BA) or equivalent in business, management, finance, accounting or a related field and a minimum of five (5) years of related experience and/or specialized lender training or the equivalent combination of education and experience.
-Work related experience should consist of a background in financial analyzing or lending.
-Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to business and/or the financial industry.
• Registration with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the “SAFE Act”) may be required.